Terms of Service
All products are design and manufactured to the highest standard.
Shipping and Manufacturing Information you need to be aware of:
All Training Accessories if “in stock” (stated on the products page) will ship the same day or within the next one working day.
Steel Products – NZ Made
All steel products are handmade in New Zealand by one Engineer, there is no machine stamping the gear out. That one engineer has incredible passion for gym equipment and has done so for the last 15 years. Every single component is made by hand. You can be reassured your equipment will be made with huge passion and pride. You will receive only the very best strength equipment in New Zealand! Your equipment will last you for ever!
We do not import from China and just label the box and send it to you. We have to make it first. We stand by our gear you can trust us on that! 15+ Years and counting
With this in mind, please allow 2-3 weeks for delivery, if you have not received your equipment within 3 weeks please contact us straight away and quote your order number.
All returns and exchanges are welcomed by Getstrength.com . Just return the item with notation of all your information and instruction regarding your exchange or refund. Full credit will be issued for merchandise returned within 10 days of your receipt of shipment. A 25% restocking fee will be applied to returns after 10 days.
Knee Sleeves, Belts or similar product Exchange If for someone reason you have a incorrect size, you may exchange it within 10 days of receiving your order, it must be returned in the original packaging and in perfect condition. All shipping costs will be at the buyers expense. If the wrong size has been sent to you, Getstrength.com will arrange pick-up and delivery of the correct size and Getstrength.com will pay for all shipping charges.
Items that CANNOT be returned.
• Custom made or custom order products may not be returned.
• All barbells cannot be returned, (this includes the GS Front Squat and Zercher Harness) but they are covered under manufacturer’s warranty.
• Merchandise returned over 10 days of receipt of shipment.
• With the exception of shipping errors, refunds or credits are not issued for shipping charges.
No other warranty written or implied exists. Manufacturer‘s Warranty claims must be addressed to the manufacturers.
Front Squat Harness Size Exchange If for someone reason your Front Squat Harness is the incorrect size for you, you may exchange it within 7 days of receiving your order, it must be returned in the original box and in perfect condition. All shipping costs will be at the buyers expense. If the wrong size has been sent to you, Getstrength.com will arrange pick-up and delivery of the correct size and Getstrength.com will pay for all shipping charges.
We regularly stock every item we carry. Although every attempt is made to maintain inventory of each product we carry, occasionally we may run out of certain products. In this case, we will notify you on order with a product availability date.
Custom-made products cannot be return for credit.
All equipments is done in the standard colours if not advised otherwise!
Powder Coating Black
Upholstery : Blue
All customers of getstrength.com accept that they enter into activity with the equipment supplied by getstrength.com entirely at their own risk and hold getstrength.com personnel or equipment blameless for any damage, or injury to property or person whilst using the getstrength.com equipment or information supplied. Always consult your doctor before beginning any exercise program.
We are constantly updating our products. Some products may vary in colour, style, size from what is shown on the website or in catalogue. Prices subject to change without notice.
Non Getstrength Manufactured Products
Non Getstrength manufactured products carry a full 12 month warranty against manufacturing faults.
All Getstrenth.com including HTSports manufactured equipment carry a 40% cancellation fee after 7 days of order.
With the exception of shipping errors, refunds or credits are not issued for shipping charges.
NO other warranty written or implied exists unless noted in website or catalogue.
Getstrength.com Products Are Manufactured To Order!
We ship WORLD WIDE!
Getstrength.com does not pay for International Duty taxes. If a shipment incurs any such charges the customer is responsible. Getstrength.com is not responsible for brokerage fees incurred on International shipments. These fees, whether charged by a private or customs appointed broker, are the sole responsibility of the customer. The customer is responsible for all International additional shipping costs. The customer is responsible for all additional shipping costs that may occur from an incorrect address or refused shipment. All orders shipped airmail unless advised otherwise. All orders should arrive in 1-2 weeks but may take up to 4 weeks to reach you. Please let us know if you have not received your order after 4 weeks
Over Sized Items:Larger order shipping costs vary so it’s difficult for us to give accurate estimates for all of our products. We will contact you regarding the actual cost of shipping within 24 hours of your order being placed
Sales and Promotions
Getstrength.com reserves the right to cancel any sale or promotion at anytime.
Getstrength.com.com has the right to refuse any order.
Damages and Shortages
Merchandise damaged during shipping or shortages (missing items) must be reported to Getstrength.com within 24 hours of receipt. We will contact the shipping company for visual inspection of the merchandise and box. We will then replace any confirmed damaged or missing merchandise.
Inspect all merchandise at the time of delivery before signing off with driver.
Damage occurring during shipment must be noted with the delivery driver in order to file a claim for damages. Failure to do so may result in a claim being rejected.
Keep all original cartons and merchandise as received
Damage claims must be filed with the freight carrier before we can replace lost or damaged merchandise.
These policies are subject to change at any time without notice.
Prices subject to change without notice
Getstrength.com Copyright Policy
No use of any of the material available on Getstrength.com or any of our other domain names may be used without the expressed written consent of Getstrength.com. This includes all graphics, pictures and articles. INCLUDED IN POLICY: HTSPORTS.CO.NZ, STRENGTHBAND.COM, FRONTSQUAT.COM, FRONTSQUATHARNESS.COM